Open the Start menu and select Settings.Windows Security will manually scan for threats to your Surface whenever you start Windows, but sometimes it’s important to check manually.įollow these steps to run a quick scan on your Microsoft Surface: Scan for Virusesīoth Windows 10 and Windows 11 operating systems include the company’s latest protection from viruses. Click Next and follow the prompts to download and update your firmware and drivers.Īfter updating, restart your Surface laptop. msi files that match your Surface Laptop’s model and version. Lastly, head to the Download Center page on the Windows support page. Your operating system information is under Windows Specifications. Open Start- the menu located at the bottom left corner.Next, you’ll need to figure out your Windows version: Take note of the value next to your Surface model. To get your model: Open your Start menu and type “surface” into the search bar.Under the Update Security submenu, find and select Windows Update.Īnother thing you’ll want to check updates for is your Surface’s firmware and drivers.įirst, you’ll need information about your Microsoft Surface Laptop:.Once you can get your laptop to turn back on, you should check it for updates.įollow these steps to find updates if you have Windows 11:įollow these steps to update your Windows 10 OS: It will give your laptop a clean slate to work with without deleting everything off your hard drive. This process will reset your hardware and clear cache and memory. Hold it down until you see the Windows logo screen, then release.You must press and hold the power button until the Surface turns off and restarts.To start the process, follow these steps:
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